Reception guidance
Ask about appointments, directions, service availability, and what to carry before you travel.
Neighbourhood care, thoughtfully connected
Modern medical care from Anecate Medical Centre Limited, built for fast appointments, connected patient records, virtual visits, and a calmer experience from reception to pharmacy.
Reach the right help before you leave home.
Patients should know what to do next. Anecate keeps booking, virtual care, directions, and reception support close together on every screen.
Virtual visit requests
Request remote triage, follow-up support, medication questions, or a clinician review path.
Location support
Find Anecate Medical Centre Limited quickly and keep call and WhatsApp actions close by.
Insurance & payment
We accept most major insurance providers and direct payment options. We are available around the clock — confirm your cover with reception before visiting.
M-Pesa
Cash & M-PesaResolution
Resolution InsuranceGA
GA InsuranceM-Pesa
Cash & M-PesaResolution
Resolution InsuranceGA
GA InsuranceNHIF / SHA
AAR Insurance
Jubilee Health
CIC Insurance
Britam
Cash & M-Pesa
Resolution Insurance
GA Insurance
Call reception or WhatsApp us to verify your specific plan before your visit.
Book your visit with ease.
Request an in-person or virtual consultation and our reception team will help you confirm the best available time.
Whether you are in Nairobi, elsewhere in Kenya, or abroad, you can request care and our team will guide you.
Prefer to speak to someone? Call or WhatsApp reception for quick assistance.
How booking works
- 1
Choose your service
Select from our comprehensive medical services
- 2
Share your preferred time
Let us know when you'd like to visit
- 3
Reception confirms your visit
We'll contact you to finalise your appointment
Reception-guided booking
Share your preferred date and service, then our team will confirm the next available slot.
In-person or virtual care
Choose a clinic visit or request an online consultation when travel is not convenient.
Clear follow-up
We help you move from booking to consultation, lab, pharmacy, or follow-up without confusion.
Care services patients can understand quickly.
Anecate keeps care options clear: what the service is, when it helps, and how to ask for it.
Outpatient Care
Consultation, treatment, minor procedures, review visits, and everyday medical support.
Mother and Child Health
Antenatal care, child wellness, immunization guidance, and family health visits.
Laboratory and Diagnostics
Test requests, sample collection guidance, results support, and clinician review.
Pharmacy Support
Prescription dispensing, refill support, medication review, and patient counseling.
Chronic Care Follow-up
Ongoing review for long-term conditions, medication questions, and visit planning.
Pediatric Care
Child consultations, newborn checks, growth monitoring, and illness management.
Virtual Visits
Remote triage, follow-up support, medication questions, and guidance before travel.
Referral and Arrival Support
Directions, visit preparation, service confirmation, and referral guidance from reception.
Virtual care when you cannot visit right away.
Request an online consultation, share your concern, and our reception team will help confirm whether a virtual visit, phone review, or in-person appointment is the safest next step.
Useful for follow-up care, minor concerns, medication review, lab result discussion, and patients outside Nairobi who need guidance before travelling.
How virtual visits work
- 01
Send your request
Tell us your symptoms, preferred time, and whether you want a video, phone, or clinic appointment.
- 02
Reception confirms
Our team reviews your request, confirms availability, and guides you on the safest next step.
- 03
Consult and follow up
Speak with a clinician where appropriate, receive guidance, and continue with lab, pharmacy, or in-person care if needed.
For urgent symptoms, call or visit immediately.
Virtual visits are not for emergencies. If symptoms are severe, visit the facility or call reception for immediate guidance.
Ready to speak with our team?
Request a virtual visit or book a clinic appointment. Reception will help confirm the right option for your care.
Find Anecate Medical Centre Limited.
Patients should not struggle to find care. Directions, call, WhatsApp, and appointment actions stay close together on mobile and desktop.
Anecate Medical CentrePhone
0117 367 691
0726 305 574
Patient access
Book appointments, request virtual visits, ask for directions, and coordinate care through the same hospital front door.
What a visit should feel like.
These are the standards our team works toward at every step of your care.
Our care standard
Reception helps you understand where to go, what comes next, and who is handling your care.
A clear arrival
Reception standard
Our care standard
Your visit information moves with you so the next care team has the context they need.
A connected visit
Care coordination standard
Our care standard
Follow-up options are explained in plain language, including when remote support may be suitable.
A practical follow-up
Continuity standard
The Anecate care promise